how we manage support & Help Desk

No matter what type of obstacle you face,  the Oasis team responds with fast, reliable support – whether it’s at your office, on the phone, or by connecting remotely to your network. Take comfort in knowing our support staff has the knowledge and experience to tackle any software challenges that come your way.


Our Help Desk offers:

  • Courteous, personable and highly proficient staff
  • Extensive product knowledge
  • Diverse industry experience

Our Help Desk staff is available between the hours of 8 AM to 5 PM EST.


You can contact our support team by calling 502.429.6902 x227 or emailing